Cookie Policy

Last updated: 1 June 2026  ·  Effective date: 1 June 2026

1. What Are Cookies?

Cookies are small text files placed on your device when you visit a website. They are widely used to make websites work efficiently, remember your preferences, and provide information to site owners. CliniqPulse uses a minimal set of cookies necessary for the platform to function.

2. Cookies We Use

2.1 Strictly Necessary Cookies

These cookies are essential for the CliniqPulse application to function. They cannot be disabled without breaking core features. They include:

• Firebase Authentication token — Stores your login session so you remain signed in across page loads. Set by Firebase, expires when you sign out or after 1 hour of inactivity.
• CSRF protection token — Prevents cross-site request forgery attacks. Session-scoped.

2.2 Functional Cookies

These cookies remember your preferences and improve your experience:

• Sidebar state — Remembers whether your sidebar is open or collapsed on mobile devices.
• Last active page — Remembers which page you were on so the app can return you to the right place after a refresh.

2.3 Analytics Cookies

We use anonymised, aggregated usage data to understand how clinics use the platform and to prioritise product improvements. This data does not include any patient information and cannot be linked to individual users.

• Firebase Analytics — Anonymised page view and feature interaction data. No personal data is included.

We do not use Google Analytics, Facebook Pixel, or any advertising-related tracking cookies.

2.4 Cookies We Do NOT Use

CliniqPulse does not use:

• Advertising or retargeting cookies
• Third-party social media cookies (Facebook, Instagram, Twitter)
• Behavioural profiling cookies
• Any cookie that tracks patients or their health data

3. Local Storage

In addition to cookies, CliniqPulse uses browser localStorage for temporary UI state (such as the current active page). This data is stored locally on your device only and is never transmitted to our servers. It can be cleared at any time by clearing your browser storage.

4. How to Manage Cookies

You can manage or disable cookies through your browser settings. Note that disabling strictly necessary cookies (particularly the Firebase authentication cookie) will prevent you from signing in to CliniqPulse.

Browser-specific instructions:

• Chrome: Settings → Privacy and security → Cookies and other site data
• Firefox: Settings → Privacy & Security → Cookies and Site Data
• Safari: Preferences → Privacy → Manage Website Data
• Edge: Settings → Cookies and site permissions

5. Consent

By using CliniqPulse, you consent to our use of strictly necessary and functional cookies as described in this policy. You can withdraw consent for analytics cookies at any time by contacting us at privacy@cliniqpulse.in or by clearing your browser cookies.

We do not use a cookie consent banner for strictly necessary cookies, as they are required for the service to function. We will display a notice if we add any new non-essential cookies in the future.

6. Changes to This Policy

We may update this Cookie Policy when we change the cookies we use. We will notify you of significant changes via an in-app notice. The "last updated" date at the top of this page will always reflect the most recent revision.

7. Contact

For cookie-related questions:
CliniqPulse Privacy Team
Email: privacy@cliniqpulse.in
Address: Ahmedabad, Gujarat — 380001, India